Privacy Policy
1. Information We Collect
We collect information you provide directly to us, such as when you create
an account, use our services, or contact us for support. This may include:
- Personal Information: Name, email address, phone number, billing address
- Account Information: Username, password, preferences, and settings
- Store Information: Shopify store data, product information, and app configurations
- Usage Data: How you interact with our platform, features used, and performance metrics
- Device Information: IP address, browser type, operating system, and device identifiers
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- To create and manage your mobile applications
- To sync data between your Shopify store and mobile app
- To send push notifications and service-related communications
- To provide customer support and respond to your inquiries
- To monitor and analyze usage patterns to improve our platform
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and protect our rights
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent or at your direction
- With service providers who assist us in operating our platform
- To comply with legal requirements, court orders, or government requests
- To protect the rights, property, or safety of appYantra, our users, or others
- In connection with a merger, acquisition, or sale of business assets
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication protocols
- Employee training on data protection practices
- Incident response procedures for security breaches
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We will delete or anonymize your information when it is no longer needed, unless we are required to retain it by law.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request information about the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a machine-readable format
- Restriction: Request limitation of processing of your personal information
- Objection: Object to certain types of processing of your personal information
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Personalize content and advertisements
- Improve our services and user experience
You can control cookie settings through your browser preferences, but disabling cookies may affect the functionality of our services.
8. Third-Party Services
Our platform integrates with third-party services, including Shopify, app stores, and analytics providers. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and provide appropriate safeguards to protect your information.
10. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through our platform. Your continued use of our services after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: